Privacy Policy

Last Updated: September 29, 2026

United Parts Direct (“United Parts Direct,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit or use our website.

1. Information We Collect

When you submit a request through our website, we may collect information such as:

• Full name

• Phone number

• Email address, if provided

• Vehicle year, make, and model

• Auto part or component you are looking for

• Other information you choose to provide in your request

We may also collect basic technical information about website visits, such as browser type, device information, IP address, and website usage information.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your request for an auto part

• Check part availability and pricing

• Verify vehicle and part information

• Provide quotes and delivery information

• Contact you regarding your request

• Provide customer service

• Improve our website and services

• Protect the security and integrity of our website

3. Phone, SMS and MMS Communications

If you provide your phone number and request or consent to receive communications from us, United Parts Direct may contact you by telephone, SMS, or MMS regarding your inquiry.

These communications may include:

• Part availability

• Pricing and quotes

• Photos of requested auto parts

• Delivery information

• Follow-up regarding your specific request

• Other customer-service information related to your inquiry

We do not use your mobile phone number for unrelated mass-marketing campaigns.

We do not sell or share your mobile phone number or personal information with third parties for their own marketing purposes.

Message and data rates may apply depending on your mobile carrier and plan. You may ask us to stop text communications at any time.

4. How We Share Information

We may share information with service providers that help us operate our website, communicate with customers, process requests, provide technology services, or deliver our services.

We do not sell your personal information or mobile phone number to third parties for their own marketing purposes.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

5. Cookies and Website Analytics

Our website may use cookies, Google services, analytics tools, advertising technologies, and similar technologies to understand website usage, measure advertising performance, and improve our services.

These technologies may collect information such as pages visited, interactions with the website, browser information, and general device information.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information submitted through our website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary to respond to customer requests, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our business.

8. Your Choices

You may contact us to request information about the personal information we have associated with your inquiry or to request correction or deletion where applicable.

If you receive SMS or MMS communications from us, you may request that we stop sending text messages at any time.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact information provided on our website.

United Parts Direct
2812 Rodney Ave
Modesto, California
United States

Website: unitedpartsdirect.com